Shipping policy

Thank you for shopping with ChosenThreadsApparel. We are honored to create faith-inspired pieces made just for you.

Processing Time

All of our items are made to order.

Please allow 2–5 business days for order processing before shipment. During peak seasons or holidays, processing times may be slightly extended.

You will receive a confirmation email once your order has shipped.

After processing, estimated shipping times are

Shipping times are estimates and may vary due to carrier delays, weather, or high shipping volumes.

We proudly offer free standard shipping on all U.S. orders.

Once your order ships, you will receive a tracking number via email. Please allow 24–48 hours for tracking updates to appear.

Please ensure your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If a package is returned due to an incorrect address, the customer will be responsible for reshipping fees.

Once a package has been marked as delivered by the carrier, we are not responsible for lost or stolen packages.

If you believe your package was stolen, please contact your local postal carrier to file a claim.

If your order arrives damaged, please contact us within 5 days of delivery with the following:

We will gladly work with you to resolve the issue.

International orders may be subject to customs fees, import duties, or taxes. These fees are the responsibility of the customer.