Return Policy

Return policy If you are looking to return or exchange your items, we are here to help! We offer returns within 14 days of purchase. You can return your product for store credit, or exchange for a different product.

Please note the following exceptions to our return.

• Discounted items are final and cannot be returned or exchanged.
• Returned items must be returned in original product packaging.
• Returned items must have no visible signs of wear or use.

To initiate a return, please complete the following steps:

1. Reply to your order confirmation email to request which products you would like to return.
2. Send all approved items back to us within 14 days of purchase.

Additional information:

• Once product is received at our warehouse and assessed, your replacement item will be shipped out or store credit will be issued.
• Return shipping cost will be the responsibility of the customer.
• Contact us at chosenthreadsshop@gmail.com for any questions or concerns, regarding your return.